Goods are normally despatched the next working day, our working days for despatching are Monday to Friday (excluding Bank and public holidays).
If for any reason we are unable to send out your order then you will contacted as soon as possible by email or telephone. Alternatively if you have a query then please either email or telephone on 01299 405382 (please refer to the opening times on our contact page)
Postage Costs & Delivery Method
Delivery is free of charge for all on line orders , we use Royal Mail Recorded Delivery or Parcel Carrier.
Any query regarding non-delivery must be notified to us as soon as possible, as a guide if you have not received your order within 4-5 days then please contact to enable us to make enquiries as soon as possible. You can either contact us by email or telephone 01299 405382 (please refer to our contact page to see opening times).
If you are not totally happy with your purchase you can return it to us within 30 days and we will issue a full refund.
40 Load Street
How to pay
We currently use PayPal to allow you to purchase goods or services online using any major creditcard or bank account. We want you to order with confidence and peace of mind that for credit card number and details remain secure and private.
Why do we use Paypal?
Because we want you to order from us with confidence. We never handle or even see your credit card or bank account details. All credit card processing is handled by Paypal whom primary concern is security. With a Paypal account you can pay for goods and services using Mastercard, Visa, Solo or Switch.